We want you to be completely satisfied with your purchase. If, however, you are not satisfied with the service we provide and think that is not what you are looking for, our staff will do their best to resolve your issue and meet your requirements. We want to do our best to provide you with friendly and reliable customer service.

We therefore give you a  guarantee of 48 / H after your purchase to be fully refunded if ever you are not satisfied.

Please note that we do our best to follow our policy and reimburse you as quickly as possible, we do not want to keep unhappy customers. So even if it is unlikely to happen when you are not satisfied just   contact us or just drop us a complaint email at support@play-tvbox.com and you will be refunded within a period of time. maximum 7 days